Leading and optimizing customer service operations for patient billing, the full-time Senior Customer Service Manager will oversee a remote team focused on enhancing collections performance and ensuring exceptional patient experiences in a high-volume contact center environment. Key responsibilities Provide leadership and oversight of the Private Pay Customer Service function, ensuring teams meet service level agreements and quality standards Lead, coach, and develop managers and frontline agents, fostering a culture of engagement and performance accountability Establish and monitor key performance indicators, utilizing analytics to drive continuous improvement initiatives and operational efficiencies Required qualifications Bachelor's degree in Healthcare Administration, Business, or related field preferred (or equivalent experience) Minimum of 5 years of experience in a call center management role in healthcare billing Minimum of 2 years of DME (Durable Medical Equipment) billing experience required Minimum of 2 years of Brightree billing experience required Proven experience managing teams of 15+ agents
...Clean Harbors in Canonsburg, PA is seeking a Class A CDL Driver to operate a variety of heavy and light duty trucks/work equipment... ...CDL~ Ability to operate a manual transmission ~Hazmat and Tanker endorsement~ Ability to use various mobile devices ~ Perform...
...We are seeking an experienced and detail-oriented Accounts Payable & Receivable Manager to oversee our day-to-day accounts payable and accounts receivable operations. This individual will play a key role in ensuring accurate and timely processing of invoices, payments...
...Requisition ID: 181142 Job Level: Mid Level Home District/Group: DHO Kiewit Supply Network Department: Supply Chain Management Market: Corporate Home Office Employment Type: Full Time Position Overview Kiewit...
...dedicated to building a better future - for generations. Location: Franklin County, Texas Position Summary The Forgen EHS Manager leads the implementation and administration of the Forgen EHS Program. Primary responsibility is to support selected projects across...
...House Cleaning Service ProfessionalWe're built on repeat customers, not one-time jobsmeaning steady work and reliable pay week after week.Recurring customersConsistent routesReliable schedulesWe provide everything you need to do your job wellso you can focus on quality...