Valet Attendant PositionAt Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.Join our team today!The Canopy by Hilton, a stylish modern boutique hotel located in the lively heart of Downtown Grand Rapids, is on the lookout for Valet Attendants to join their team! In this position, you will warmly greet guests, responsibly park and retrieve vehicles, and maintain a smooth and organized parking experience. If you are a safe driver with previous experience in valet operations or within hotels, we invite you to apply today!Please note: Seeking candidates with open availabilityJOB SUMMARY: The Valet Attendant is responsible for ensuring the safe and efficient handling, parking, and retrieval of hotel guest vehicles.ESSENTIAL JOB FUNCTIONS:Drive and park guest vehicles safely and in a timely mannerProvide guest assistance and information, such as giving directions, assisting with luggage, informing guests of hotel amenities, etc.Address guest inquiries and resolve any issues promptly and professionallyFollow all hotel safety protocols to protect guests, staff, and vehiclesKeep parking areas clean and orderly to ensure that space usage is maximizedMonitor any valet parking department equipment and inform a manager or supervisor of any repairs needed.Be knowledgeable of hotel emergency procedures and how to respond accordinglyReport any unusual occurrences or requests to the Valet Supervisor or ManagerOTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.COMPETENCIES:Excellent communication, both verbal and writtenFlexibility with schedule depending on needs of the hotelCustomer-focused with strong time management and problem-solving skillsREQUIRED/PREFERRED EDUCATION AND EXPERIENCEMust possess valid driver's license with clean driving recordKnowledge of Michigan driving laws and vehicle usage (manual and automatic transmissions)Valet experience preferred but not requiredHigh School diploma or equivalentADDITIONAL ELIGIBILITY QUALIFICATIONSValid driver's license and safe driving record – satisfactory criminal background screening requiredBENEFITS WE OFFERCareer development & trainingPaid time offTravel & hotel discounts401(k) with company matchAnd more!SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibilities.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.EXPECTED HOURS OF WORKThis position requires variable hours based on the needs of the hotel.EEO STATEMENTIn accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.NOTICE OF E-VERIFY PARTICIPATIONLodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:E-Verify Notice of ParticipationRight to WorkBy continuing with this application, you acknowledge that you have been informed of our participation in E?Verify and have had the opportunity to review these notices.
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